In my final post on The Mantra On Jolimont I would like to briefly mention the ride to the Airport.
The Mantra will if you want organise a car to take you to the airport ( and pick you up ).
Being a bleak day we booked the car when leaving to take us to the Airport.
The car was ready for us 10 minutes before we were due to leave ( a good sign and good customer service ).
The car was spotless , we were helped with our bags and the driver went out of his way to make us feel welcome.( More great examples of good customer service).
On the drive to the airport he pointed out local landmarks and had an intimate knowledge of the city ( great customer service)
At the airport we were assisted from the car , a receipt was issued for the drive and we were at the airport in plenty of time.
Would i remember this and want to book it next time , yes , and why , because here was a great example of why good customer service will get repeat business.
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